REFUND POLICY
A legal disclaimer
Sweat Zone Radiance and Sweat Zone LLC provide fitness training, strength and conditioning programs, and general wellness guidance. Participation in any training program involves physical exertion and inherent risks, including but not limited to injury, muscle strain, cardiovascular events, or other medical conditions.
By participating in any Sweat Zone Radiance program, you acknowledge and agree that:
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You have consulted with a physician before starting any exercise program.
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You assume full responsibility for any injuries, conditions, or health risks that may arise.
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Sweat Zone LLC, its trainers, and affiliates are not liable for any injuries, damages, or health complications resulting from participation.
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Individual results may vary, and no guarantees are made regarding fitness progress or outcomes.
If you experience dizziness, pain, or discomfort at any time, stop immediately and seek medical attention.
For more information, please review our Terms & Conditions and Liability Waiver before participating.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial under which conditions will the customer receive a refund; and much, much more.